
Mandated Reporter Guide

Mandated Reporter Guide
Mandated reporters play a critical role in protecting children and ensuring their safety. As a mandated reporter, you are legally required to report suspected child abuse or maltreatment when you have reasonable cause to believe a child may be at risk. Your report can be the first step in connecting a child and family to protection, support, and healing.
The Tioga Child Advocacy Center (CAC) works closely with mandated reporters and partner agencies to provide a coordinated, child-centered response when concerns arise.
Who Is a Mandated Reporter?
In New York State, mandated reporters include, but are not limited to, professionals such as:
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Teachers, school administrators, and school counselors
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Healthcare professionals and mental health providers
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Social workers, case managers, and child care providers
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Law enforcement officers and probation officers
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Domestic violence advocates and youth-serving professionals
If you are unsure whether you are a mandated reporter, it is important to review your professional obligations or consult your supervisor or legal counsel.
When to Make a Report
You are required to make a report when you have reasonable cause to suspect that a child has been abused, neglected, or maltreated. Proof or certainty is not required. Reasonable cause may be based on:
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A child’s disclosure
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Observed injuries or concerning behaviors
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Statements or actions from a caregiver or third party
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Professional training and experience
If a child discloses abuse to you, remain calm, listen without judgment, and avoid asking leading or investigative questions.
How to Make a Report
Mandated reporters in New York State must immediately make a report to the Statewide Central Register (SCR) of Child Abuse and Maltreatment.
After making a report, mandated reporters are required to complete and submit the appropriate written documentation within the required timeframe. Follow your agency’s internal reporting policies and procedures.
If a child is in immediate danger, call 911.
What Happens After a Report Is Made?
Once a report is received, Child Protective Services (CPS) determines the next steps, which may include an investigation or referral for services. In some cases, the child and family may be referred to the Child Advocacy Center, where services are coordinated in a child-friendly environment to reduce trauma and duplication.
Mandated reporters may be contacted for additional information as part of the process.