Referral Process For The Tioga Child Advocacy Center
The Tioga Child Advocacy Center (CAC) uses a coordinated, child-centered referral process to ensure children and families receive timely, compassionate, and appropriate support. Referrals help connect children who may have experienced abuse or trauma to specialized services in a safe and supportive environment.
Step-by-Step Referral Process
1. Concern Is Identified
A concern regarding possible child abuse, maltreatment, or trauma is identified through a disclosure, observation, or report.
2. Report Is Made (When Required)
Mandated reporters must first make a report to the New York Statewide Central Register (SCR) if there is reasonable cause to suspect abuse or neglect. If a child is in immediate danger, emergency services should be contacted.
3. CAC Referral Is Initiated
Once appropriate, a partner agency submits a referral to the Tioga CAC. Referrals are reviewed to determine whether CAC services are appropriate and how best to support the child and family.
4. Multidisciplinary Team Review
The CAC’s Multidisciplinary Team (MDT)—which may include CPS, law enforcement, medical, mental health, and advocacy professionals—coordinates next steps to ensure a streamlined, child-focused response.
5. Family Is Contacted
A CAC staff member or family advocate contacts the caregiver to explain the process, answer questions, and schedule the visit. Participation is voluntary, and families are supported throughout each step.
6. CAC Visit and Services
If appropriate, the child may participate in a forensic interview and receive access to advocacy, referrals, and supportive services. The goal is to reduce trauma by minimizing repeated interviews and ensuring coordinated care.